Refund policy
We want you to feel confident when purchasing from SeaOfSales. Please review all photographs, measurements, condition details, and the complete item description before placing an order.
RETURN PERIOD
You may request a return within 14 days after the order has been delivered.
To request a return, contact us at sergsergaa@gmail.com and include:
• Your order number
• The reason for the return
• Photographs of the item and packaging, if the item arrived damaged or differs from the description
After notifying us, the item must be shipped back within 14 days.
RETURN CONDITIONS
To qualify for a return:
• The item must be returned in the same condition in which it was received
• The item must not have been altered, repaired, opened, polished, resized, damaged, or modified
• All included parts, straps, bracelets, packaging, and accessories must be returned
• The return must be sent with tracking
• The buyer must package the item securely
Please do not return an item before contacting us and receiving the correct return instructions and return address.
RETURN SHIPPING
For change-of-mind returns, the buyer is responsible for return shipping and any related postal or customs costs, unless applicable law requires otherwise.
If the wrong item was sent, or the item is materially different from its description, we will cover reasonable return shipping costs.
Original expedited or upgraded shipping charges are not refundable. Where required by applicable consumer law, the cost of standard outbound delivery will be refunded.
VINTAGE AND PRE-OWNED ITEMS
Most items sold by SeaOfSales are vintage or pre-owned.
Vintage items may show normal age-related character, minor surface marks, patina, fading, or other signs of previous ownership. These characteristics are not considered defects when they are visible in the photographs or disclosed in the description.
Photographs are part of the description. Please review all images carefully before purchasing.
WATCHES
Unless specifically stated in the listing:
• Water resistance has not been tested and is not guaranteed
• Long-term accuracy and power reserve are not guaranteed
• Only the functions specifically described in the listing have been checked
• Battery life is not guaranteed, including when a new battery has been installed
• Vintage watches may require future servicing or adjustment
These statements do not limit your rights if an item is materially different from its description.
DAMAGED OR INCORRECT ITEMS
Please contact us as soon as possible if your order arrives damaged, if you receive the wrong item, or if the item is materially different from the listing.
Keep the original packaging and provide clear photographs of:
• The external package
• The shipping label
• The internal packaging
• The item and the reported issue
REFUNDS
Refunds are issued after the returned item has been received and inspected.
Approved refunds are sent to the original payment method. Processing times after approval depend on the bank or payment provider.
Import duties, customs charges, brokerage fees, and taxes paid directly to government authorities or delivery companies cannot be refunded by SeaOfSales.
If a returned item has been damaged, altered, or handled beyond what is reasonably necessary to inspect it, the refund may be reduced where permitted by applicable law.
CANCELLATIONS
You may request cancellation before the order has been dispatched.
After an order has been shipped, it can no longer be cancelled and must follow the normal return procedure.
NON-RETURNABLE ITEMS
The following cannot be returned unless they arrived damaged or materially different from the description:
• Items that have been altered, repaired, opened, or modified after delivery
• Items returned without all included parts or accessories
• Items damaged because of improper handling or inadequate return packaging
• Gift cards
• Custom or personalised orders
EUROPEAN UNION AND UNITED KINGDOM CUSTOMERS
Nothing in this policy limits any mandatory consumer rights that apply in your country.
RETURN ADDRESS FOR APPROVED US RETURNS
Please contact us before returning any item. Returns sent without prior authorization may not be accepted.
Approved returns from the United States must be sent to:
IN CARE OF WB WAREHOUSE
3500 W Hallandale Beach Blvd
Box No [YOUR WESTERN BID CLIENT NUMBER]
Pembroke Park, FL 33023
United States
Please include your order number inside the package and provide us with the tracking number after shipment.